Customer Services Officer [Hong Kong S.A.R.]


 

TamJai SamGor Mixian

TamJai SamGor Mixian brand is a fast casual restaurant chain in Hong Kong with operations in Singapore. Our brand has over 12 years of history and the first restaurant under the TamJai SamGor Mixian brand in Hong Kong was opened in 2008. In 2020, we opened our first restaurant under our brand in Singapore.

譚仔三哥米線

「譚仔三哥米線」品牌是在香港專營米線的快速休閒連鎖餐廳,在新加坡也有業務。我們的品牌擁有超過12年歷史,「譚仔三哥米線」品牌名下的第一間餐廳在2008年於香港開設,而我們的品牌亦於2020年正式進軍新加坡市場。

Responsibilities:
Handle customer feedback escalated from stores and via different channels to maintain excellent customer loyalty

Actively manage and update all customer service-related documents

Collect customer feedback and share insightful ideas with the team from time to time

Support customer service tram such as data entry, filing etc.

Administrative support and other ad-hoc duties as assigned

Requirements:
HKCEE / HKDSE or above

Minimum 1 year working experience in Customer Service / Telecommunication / Tourism experience is preferred

Excellent interpersonal and communication skills

Good command of both written and spoken Cantonese and English

Well-organized, detail-oriented and a strong sense of responsibility

Proficient in MS office (Word, Excel and Powerpoint) and Chinese word processing

We offer 5-day work week, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, send your resume immediately with your present and expected salary to [email redacted, apply via Company website]

(All personal data collected will be used for recruitment purpose only.)


 

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