Technician - Petersfield Volkswagen
Location: Petersfield England
Description: Volkswagen Group United Kingdom Ltd is at present looking to employ Technician - Petersfield Volkswagen right now, this position will be placed in England. Further informations about this position opportunity kindly read the description below. This exciting opportunity exists within our Petersfield Volkswagen Retailer
**Please note: all candidates must follow the o! n-line application process**
With over 250 franchised retailers across the UK offering outstanding working environments, the brand continues to grow year on year.
As a Vehicle Technician, your Key Objectives will be:
Objective: Accurately and skilfully undertake the repair and servicing of motor vehicles
Analyse work orders to identify what work has been agreed; seek clarification from the Service Advisor if a work order is not clear or seems incorrect
Evaluate the condition of the vehicle
Document completed work orders, ensuring hours and materials used are accurately and appropriately recorded and all warranty material is kept and returned to the Warranty Clerk
Perform repair work as directed, within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicle
Objective: Work with other departments in the retailer to facil! itate the servicing and repair of vehicles
Determine ! which parts and tools will be required for a given repair or service and ensure their availability
Inform the Service Advisor and the Parts department if a part needs to be ordered
Ensure the security of all inventories and analyse the quality of parts
Objective: Detect and diagnose any additional faults for further repair
Test vehicles and provide diagnostic reports to the Workshop Controller and service reception
If further work is required alert the Workshop Controller and follow the necessary steps for making sure the customer is contacted
Observe, recognise and report on vehicle and component serviceability
Objective: Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines
Ensure vehicles comply with industry safety standards when returned to customer and any faults have been reported and noted on the job card
Ensure all health and safety, environmental an! d recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility
Check the condition and ensure the correct maintenance of tools, equipment and other materials in accordance with company policy
Ensure all policies and practices are followed adhering to the retail and wholesale standards to build upon the professional reputation of the retailer
Objective: Fulfil all tasks to the customer's complete satisfaction
Interact directly with customers when requested, to explain vehicle problems and the corrective action taken
Safeguard and protect the customer's vehicle and its contents while being repaired or serviced, ensuring adequate protection is used in every vehicle during service and repair
Receive customers courteously, in line with the Volkswagen quality programme
Objective: Help retailer achieve industry-le! ading standards of process efficiency
Minimise wastage of all ! materials, oils and fluids
Undertake all other tasks and responsibilities as requested by the Workshop Controller and the Service Manager
Supervise and train apprentice technicians as required
Drive and road-test vehicles in a safe and professional manner with due regard to speed limits, road law, other road users and pedestrians
**Strictly No Agencies**
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Volkswagen Group United Kingdom Ltd.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Wed, 27 Mar 2013 15:33:12 GMT