The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with establish policies and procedures, and as directed by your supervisor. The Receptionist interfaces with the public visiting the facility and by telephone, communicates with outside agencies, and ensures that the facility is a positive choice for seniors.
Duties and Responsibilities
Administrative Functions:
Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere)
Received and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures
Operate paging/ telephone system as required
Answer telephone, determine nature of call and direct caller to appropriate individual or department
Received requested from within the facility and locate personnel through paging system
Received inquiries and release information in accordance with established policies and procedures
Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
Maintain a current listing of critical residents and/or residents who may not received phone calls due to their condition (May refer such calls to Nurse Supervisor/Charge Nurse)
Greet visitors, Direct to appropriate office and/or residents’ room
Give directions/information to visitors, guest, residents, sales representatives, etc.
Offer beverages to visitors waiting for administrative personnel, as appropriate
Monitor presence and location of sale representatives in the facility
Ensure guest/visitors abide by existing rules and refuse admission to persons as directed
Report suspicious persons/information to supervisor immediately
Assist with administrative duties as directed (including typing, filing, accounts, etc)
Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.)
Fields accurate and complete phone messages, provides callers with necessary and appropriate information, and ensures delivery of messages.
Distributes and accepts job applications
Receives supplies and shipments- Alert appointment department for Pick-up
Maintains the resident/visitor check in/out system, and retains daily list for six months
Receive, sort and distribute mail as directed
Operate copier, office machines, etc., as directed
Operate computer as directed
Posts daily census
Assists in the preparation of mailing monthly statements for residents, stuffing envelopes, labeling, etc.
Monitors residents going outside (leaving through the front sliding doors), and reports to charge nurses when appropriate
This position is scheduled for...
Friday: 6:30am-3:00pm
Saturday: 3:30pm-8:30pm
Sunday: 3:30pm-8:30pm
Monday: 3:30pm-8:30pm
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: In person
