Required Language
German
Employment Type
Full time, Part time
Contract Type
Permanent
Description
What skills you will need:
What you will be doing:
What we offer:
German
Employment Type
Full time, Part time
Contract Type
Permanent
Description
What skills you will need:
- Advanced level of German
- Previous experience in Customer Service preferred
- Excellent communication, customer service and computer skills
- A calm, cool and level-headed attitude in every situation
- Excellent self-organizing skills
- A pro-active approach and willingness to work on own initiative
- Ability to work under pressure, in order to achieve deadlines and KPI's
- Ability to adapt to a continuously changing environment and procedures
What you will be doing:
- Respond efficiently and effectively to all customers' enquiries within given timescales
- Develop and maintain a full technical knowledge of the client's products and services
- Deal with ?ll correspondence as requested/required
- Accurately log all calls and in line with procedures
- Responsibly maintain and update all job-related administrative forms
- Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
What we offer:
- Paid professional technical training
- Competitive monthly salary
- Monthly performance-based bonuses
- 30 RON/day meal tickets
- Private medical insurance
- A well-defined career path with many opportunities to grow in different directions
- Exposure to a multicultural and multilingual environment.
