This position is a key point in the implementation and execution arm of supporting the Pricing organization on the Rates and Sales Support team. This position will have a primary focus on implementing programs and rates for any product that is CDP, IT, PC, or Leisure drove.
This role has a material impact on ensuring revenue and contribution products are implemented correctly.
This position will support Sales and Marketing with the implementation of contractual and marketing programs and Revenue Management and Operations with the implementation of leisure programs within predetermined time frames.
This position ensures rates and rate codes are built into the various Hertz systems to enable revenue generation.
This position will build and maintain contracts and CDPIDs in Sales Systems, RAM, and RMS to support all CDP-driven programs (Commercial, Government, Association, Insurance Replacement, Entertainment Services, and Marketing).
This position will build and maintain Tour programs in Tour Master File, ServiceNow, RAM, and RMS to support all Tour (IT) programs.
This position will build and maintain Promotion codes and TMD Rates in RAM, RMS, and Res Maintenance to support all PC-driven programs.
This position will log, review, and prepare all types of contracts for implementation. Verify input, compliance, and audit information.
This position will meet or exceed product Service Level Agreements (SLAs) and department productivity standards.
Generate and distribute reports as necessary and provide general support to the Sales, Marketing, Revenue Management, Operations, and Pricing departments as needed.
This position will communicate effectively with other stakeholders (Sales Field, Manager, Lead, Pricing, etc.)
Experience and Qualifications
- High school Diploma or equivalent required, Associate’s level degree or Four-year college degree strongly preferred.
- Proficient with word processing and spreadsheet software such as Microsoft Word and Excel
- Strong communication, data entry, and analytical skills
- Must be extremely detail-oriented
- Knowledge of Sales Systems, RAM, PC Excalibur, and RMS is strongly preferred
- Knowledge of CDPIDs, Tours, PCs, and Rates is strongly preferred
- Must be able to work independently as well as on a team.
