- Apart of the G15 group- Well etbalished housing association
- Hybrid working after 2 weeks of training
About Our Client
Apart of the G15 group- Well established housing association.
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Job Description
Customer Service Advisor responsibilities-
First point of contact for all telephone enquiries and dealing with correspondence.- Dealing with complaints, advise and questions regarding the Housing association and able to provide solutions
- Be able to transfer calls to the correct team to ensure all customers enquiries are being met
- Work closely with colleagues to ensure a shared understanding of customer-focused behaviours by displaying respect and empathy for customer needs and requirements.
The Successful Applicant
Customer Service Advisor responsibilities-
- Previous Customer service experience
- Able to be on the phone and liaising with all different types of people and enquires
- Able to work independently on standard processes, and collaboratively as part of a team, and providing support within a larger section/department across service areas.
What's on Offer
The role is offering-
- Temp to perm
- £11.22 an hour PAYE
- Chelmsford based
- Hybrid working after 2 weeks of office training
- 9-6pm working hours Monday- Friday
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