Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Salary Range: $145k - $150k (depending on experience)
Location: Fully Remote
Job Description
- Define and document user journeys representing interaction scenarios.
- Create and evolve design documentation and artifacts, including workflows, task flows, user flows, site maps, annotated wireframes, functional requirements, functional prototypes and research results.
- Envision and define innovative and effective flows and interaction styles to improve efficiency and user productivity.
- Produce and document thorough research of user behavior. Define a comprehensive usability testing protocol to accurately gather user interactions and responses. Conduct in-depth analysis to gain insights and recommend ways to improve the user experience. Define prototype and usability studies using multi-variant testing to inform design decisions.
- Evaluate proposed design elements to ensure consistency throughout the user experience.
- Evaluate existing User Interfaces and suggest ways to improve and optimize the user experience.
Required Skillset:
- 6+ years’ experience designing web/cloud-based products and interactions, preferably in a large multi-site organization.
- Experience with Portal design
- Knowledge of User Interface Design Principles and Best Practices
- Knowledge of information architecture
- Knowledge of responsive design
- Knowledge of human centered design
- Excellent communication skills
- Ability to work independently in an autonomous environment.
Education:
- Bachelor’s Degree in a business-related field of study
Clearance Requirements:
- Must be a US Citizen
- Must have an Active Public Trust Clearance or have the ability to obtain one.
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
