A service coordinator is responsible for managing and coordinating services for clients, patients or customers. This role requires strong communication, organizational, and problem-solving skills.
The primary duties and responsibilities of a service coordinator may include:
Assessing client needs: A service coordinator must first understand the needs of the client or patient, which includes conducting initial assessments, gathering information and evaluating their requirements.
Creating service plans: Based on the client's needs, the service coordinator creates a plan outlining the specific services required and how they will be delivered.
Coordinating service delivery: The service coordinator oversees the delivery of services, ensuring they are delivered on time, within budget and meet quality standards.
Monitoring service delivery: The coordinator is responsible for monitoring the quality and effectiveness of the services delivered and adjusting plans as needed.
Communicating with clients and service providers: The service coordinator serves as a liaison between clients and service providers, ensuring that all parties are informed and communicating effectively.
Maintaining records: The coordinator is responsible for keeping detailed records of client interactions, services provided, and outcomes.
Managing budgets: The coordinator is responsible for managing budgets related to service delivery, including tracking expenses, preparing reports and ensuring that services are delivered within budget.
Providing training and support: The coordinator may be responsible for providing training and support to staff and service providers to ensure that services are delivered effectively and efficiently.
Continuously improving service delivery: The coordinator is responsible for continuously improving service delivery by identifying areas for improvement, implementing changes and measuring outcomes.
Overall, a service coordinator plays a critical role in ensuring that clients receive the services they need in a timely and effective manner.
Job Type: Full-time
Salary: ₹10,615.59 - ₹24,662.54 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work (Required)