Field Service Technician job description
We are looking for an experienced, energetic and motivated Field Service Technician to join our team. As a Field Service Technician at our company, you will be responsible for ensuring proper task management in order to achieve outstanding customer satisfaction.
Field Service Technician duties and responsibilities
- Perform customer support tasks
- Perform all on-site activities related to installation, repair, management and maintenance
- Track and document the progression of the work
- Perform troubleshooting
- Identify all issues
- Suggest and implement solution
- Operate vehicle in a safe manner
- Check and update field automation systems and databases
- Adhere to company’s given rules and regulations
- Team up with colleagues and other team members
- Build relationships and trust with customers and clients
Field Service Technician requirements and qualifications
- 3 years of experience Field Service Technician or similar role
- Experience with managing and preserving technical equipment
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Accustomed to using mobile tools and applications
Job Type: Full-time
Salary: R19,600.00 - R24,950.00 per month
Ability to commute/relocate:
- Sandton, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Willingness to travel:
- 50% (Preferred)