Temporary Store Assistant
Location: Northampton England!
Description: H&T Pawnbrokers is at the momment seeking for Temporary Store Assistant right now, this occupation will be placed in England. More complete informations about this occupation opportunity kindly read the description below. Responsible for meeting the financial needs of the company’s customers and maximising the shop profitability by pleasantly greeting and meeting each customer that enters the shop, inquiring as to the purpose of the visit and then initiating or concluding (without limitation) the pawn, retail sales, insurance sales, cheque cashing or loan transaction.
Reports to
Store Manager
Key Responsibilities
Customer Service
- Provides positive customer service which includes the friendly meeting and greeting of al! l customers, being helpful as to customer needs, and once dete! rmining the needs, provides the customer with a prompt service
- Completes all paperwork for each transaction according to Harvey & Thompson policies and procedures which ensures proper asset-related records and control. This documentation includes the proper use of the in-store computer system when processing all the shop’s transactions
- When administering the loan product, responsible for explaining the benefits, exclusions and costs of the insurance to the customer and completing the sales process, providing the customer with the relevant documentation from the AIS system. Adhering to Company procedures when dealing with insurance sales and ensuring any customer queries are passed to the Loan Centre.
- Ensures goods taken in on pawn are tested and evaluated correctly and prudently provides for the safekeeping o! f all company assets
- Maintains overall presentation of entire shop area and will be required to sweep, clean and dust areas as instructed.
- Performs various administrative tasks which may include accounting, inventory, pricing, signage, preparing memorandums and other miscellaneous paperwork.
- To co-operate with and conform to the Security and Health & Safety Policies
- Performs other duties as required
ESSENTIAL REQUIREMENTS
- Good standard of education in English and Maths
- Spoken English to be able to be understood by others
- Previous experience in a customer service environment
- Formal examinations in Maths and English achieved
- Previous retail experien! ce
- Pawnbroking and Jewellery knowledge
- . If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to H&T Pawnbrokers.
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This occupation starts available on: Sat, 04 Jan 2014 19:02:17 GMT