RECEPTIONIST
Location: England England
Description: The Mere Golf Resort & Spa is hiring RECEPTIONIST right now, this position will be placed in England. For complete informations about this position opportunity please give attention to these descriptions. We are searching for a bright sunshiny face to join our fantastic Front Office team. As a Receptionist you will have a real passion for pleasing people as our Guests are very, very demanding and rightly so! .Our ethos is about indulging yourself in luxury surroundings.
Well it doesn’t come more luxurious than The Mere Golf Resort & Spa.
Our facilities are phenomenal from a 5 bubble rated Spa, state of the art health club, Browns is our 1 rosette restaurant, the Club Lounge & Bar overlook our very own Mere and we’ve the best Golf Course in the North West â€" all this plus 4 star luxury accommodation, and we have recently won Cheshire Life’s Hotel of The Year 2013.
You have ultimate responsibility for the Guest as you’re the first and last face they see.So we want to be able to “see†your smile on the phone, you will have genuine forethought and concern for the Guests every needs often pre-empting what they need.You’ll also be an information focal point for the many other teams in the resort, so multi-tasking is a given.
The role
As a Receptionist your day to day duties may include: -
- Ensure all guests are welcomed to the hot! el and high levels of customer service are demonstrated at all! times.
- Check in. and check out.
- Pre- authorisation knowledge.
- Answer the telephone and direct calls appropriately.
- Action any feedback received from the Guests.
- Cashiering.
- Ensuring audits are completed correctly and thoroughly.
- Checking in and settling PMs.
- Making sure admin duties are all done.
- Posting revenue for functions on a weekend.
- Conducting show rounds in the absence of the Events team.
- Dealing with credit card queries once a guest has checked out.
- Thorough understanding of Opera
- Ensuring all daily tasks are completed as set out by the checklists, both early and late.
- Conducting handovers between shifts
- Where necessary help with housekeeping to ensure the bedrooms are back ready in time for check in.
We are ideally looking for an experienced Receptionist who is guest focused, highly organized and! has worked in a similar environment. Experience within a hotel or resort setting is desirable. Operational experience of Front Office systems such as Opera is preferred.
The Receptionist role will involve working shifts and will be set on a rolling rota which will include working evening and weekends.If you still fancy the challenge t hen don’t hesitate - apply for the role of Receptionist.Complete our application form now and send to careers@themereresort.co.uk
If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.
If you wish to talk informally about the role of Receptionist please contact Michelle Lewis Front Office Manager on 01565 830155.
This job was originally posted as www.caterer.com/JobSeeking/RECEPTIONIST_job58265669
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to The Mere Golf Resort & S! pa.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Mon, 25 Nov 2013 09:37:29 GMT