Go-to-Market Knowledge Manager
Location: London England
Description: is at present looking to employ Go-to-Market Knowledge Manager right now, this vacancy will be placed in England. For complete informations about this vacancy opportunity please read the description below. AutoReq ID 5142BR Job Title Go-to-Market Knowledge Manager Country United Kingdom Location London Function Central Services Service Line Sales-Marketing Service Line Information KPMG goe! s to market on a multi-disciplinary approach to ensure maximum impact for all our services offerings by being client-centric and leveraging opportunities. Within the Sales and Marketing function, we provide the information, tools, support and challenge required to identify, win and retain clients, and to deploy our high performing sales team to win our most wanted opportunities. Job Description Job Summary: The Go-to-Market Knowledge Manager will lead and support Knowledge Management (KM) activities and take responsibility and accountability for the availability and quality of knowledge assets contained in Global Sales and Markets (GS&M) repositories which support Go-to-Market activities. You will also be responsible for developing content strategies that take into consideration the need to work closely and effectively with content owners from a variety of other departments (e.g.
Finance, Human Resources and Marketing), as well as working to embed knowledge sharing! behaviours, KM processes and solutions within Sector and Glob! al Account Teams. The Knowledge Manager develops and reviews requirements for data management governance and processes related to content acquisition and maintenance activities and works with the GS&M Knowledge Lead and GS&M Technology Enablement team to develop vision and strategy for IT solutions, to ensure that Global Lead Partners, Account Teams and wider LoB/Sector, Markets and Function communities can access the best examples of Go-to-Market content, and expertise, quickly and easily.The Knowledge Manager reports directly to the GS&M Knowledge Lead.Key Responsibilities: - Enable access to high quality, accurate data about KPMG to support proposals, winning business and other related client-conversations, thereby reducing the many hours that are currently spent searching, improving response times and reducing cost of sale - Work with Markets, Advisory, Audit, Tax, finance, marketing and other involved stakeholders and support teams, to gather business requirements, ide! ntify gaps and opportunities for improvement to current processes and recommend (improved) alternative processes for making available a defined set of Go-to-Market data points - Serve as a single point of contact for Sector and Function Leaders, the global proposal and bid support community, Global Lead Partners, and their teams on all matters related to Go-to-Market content including identifying means to continuously improve knowledge programs and solutions - Work closely with the Advisory/GS&M Technology Enablement team to take joint responsibility for ensuring that business requirements are translated into an appropriate technical solution - Develop (in conjunction with GS&M /Advisory KM leadership) a governance model to identify clear business ownership to support the sustained success of this initiative - Maintain regular contact with member firms and functions to promote the benefits of alignment with global processes and escalate issues appropriately - Train, support! and take responsibility for the oversight of data management activitie! s at KGS - Work with GS&M/Advisory KM Leadership (and the business) to extend and continuously improve the approach and scope to ensure that the Go-to-Market content set remains relevant to and focused on meeting business requirements - Establish strong relationships with Service Line Partners, practice professionals, CoE leads, bid and proposal support teams and Global Lead Partners and their teams to identify KM needs/requirements, measures of success and obtain participation in the program from LoB/Sector, Service Line and country leadership and subject matter experts - Establish, develop and manage subject matter expert networks, including identifying measures of success and defining roles and expectations of all parties. - In conjunction with the GS&M Knowledge Lead define and manage service levels, critical success factors, and maturity model targets for the Go-to-Market knowledge program. Accountable for ensuring that the Go-to-Market program leverages leading practi! ces, agreed standards, and aligns with GS&M, and firm wide KM programs (including taxonomies, UI, use of offshore resources, etc) - Manage content architecture for assigned content areas i.e.
gather requirements and maintain knowledge channels for Go-to-Market content to facilitate easy access to relevant knowledge and/or expertise - Develop and deploy training material for new joiners, in coordination with other GS&M Knowledge Managers - leveraging existing materials from Global KM and other knowledge teams appropriate. - Utilizing available evaluation initiatives gauge knowledge program effectiveness and return on investment - including metrics collection, analysis, and reporting - Ensure Risk policies are understood and are being upheld for deployed-to organization assigned content team - Design, develop, and manage deployment of communications and awareness programs related to KM, knowledge sources and relevant tools - Work with KGS Go-to-Market Data Support Te! am and Technology Enablement team to manage the rollout and deployment ! of initiatives at a Sector, CoE, Function or Account level as required.This job description reflects management's assignment of essential functions; it does not prescribe or restrict responsibilities that may be assigned.Relationships: Reports to: GS&M Knowledge LeadSupervises: KGS Go-To-Market Data Support TeamQualifications: Education: Bachelors degree in related field; Work Experience: Minimum 6+ years of experienceLocation: US/ELLP/CanadaKnowledge/Skills Requirements: - Solid understanding of Function and Sector business strategy, content areas, and key issues relating to proposal support and winning business. - Good understanding of content management and content strategy principles - Strong project management skills - Able to perform with minimal direction supervision with proactive work style - Ability to develop requirements based on leadership input - Performance/status reporting - Strong influencing and negotiation skills - Knowledge of KPMG organization and busin! ess processes - Excellent oral and written communication skills - Well organized with good prioritization/workload management abilities - Strong people management and development skills - Excellent attention to detail - Good understanding of KPMGs Marketing and Branding principles Applying with a Disability KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of The Employers' Forum on Disability we're committed to ensuring that all candidates are treated fairly throughout the Recruitment Process.
Should you be successful after the initial application stage, please discuss with your recruitment contact any reasonable adjustments to our Recruitment Process that you may require. KPMG's commitment to diversity KPMG consistently features in the Sunday Times Best Big Companies to work for, which has been recognised with a special achievement award to mark our 10 ! years in the Top 25. We pride ourselves on being a place where your ind! ividuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our clients.
Diversity of background, diversity of experience, diversity of perspective - that's the KPMG difference. But, don't take our word for it, find out more about diversity at KPMG by viewing our policy. Policy for Agencies KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV's from agencies. Please check here to see our policy on agencies: Policy Job Segments: Manager, Marketing Manager, Data Management, Branding, Project Manager, Management, Marketing, Data, TechnologySalary: .
Date posted: 07/09/2013 Apply Today
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This vacancy starts available on: Wed, 11 Sep 2013 19:44:06 GMT