Customer Retentions Specialists
Location: Harlow England
Description: Pitney Bowes is at present looking to employ Customer Retentions Specialists right now, this career will be placed in England. More complete informations about this career opportunity please read the description below. Pitney Bowes, an industry leader in customer communication technologies, require a Customer Retention Specialist as part of the Retentions Division based out of our office/ ! Call Centre located in Harlow. As a Customer Retentions Specialist you will you will be able to save and build customer relationships retaining sales opportunities within the business ensuring customer service excellence.
We are looking for…
We are looking for people that have excellent customer service skills as well as the ability to communicate with customers selling the benefits of staying with Pitney Bowes
Ideally you will have customer service skills coupled with sales ability promoting the services on offer retaining business
You will be required to complete administration and contracts with a keen eye for detail
You must process good communication skills with the ability to confidently sell and close on the telephone
It would be advantageous to have experience within a previous retentions role
In addition we are looking for people who share our core values; being passionate about what we do, working co! llaboratively, taking accountability for actions and putting c! ustomers first
The role
As a Customer Retention Specialist you will play a crucial role in Pitney Bowes strategy/vision to further increase its market share, by retaining the client base speaking with customers ensuring we offer them the best solution to there needs to stay with Pitney Bowes. You will be responsible for hitting and exceeding set targets achieved through inbound/ outbound calling to clients that are considering leaving Pitney Bowes or are coming towards the end of there contract. Ensuring all administration is completed accurately including completion of contracts for customer issue.
This is a professional yet fun working environment with incentives and prizes that rewards consultants for there success both with financial rewards and fantastic experiences.
What can we offer you…
We offer a competitive basic salary combined with a bonus structure that rewards individuals for there success. Pitney Bowes offers its empl! oyees excellent training with growth opportunities for career progression.
A $5.3 billion company with 29,000 employees who operate in more than 100 countries. We are widely recognized for our heritage of innovation and for our record as a global corporate citizen that spans our business, community and environmental practices.
Apply online now, or contact the recruitment team on 0333 999 4455 (option 1) for more information. Every connection is a new opportunity.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Pitney Bowes.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Wed, 03 Jul 2013 20:22:00 GMT