General Manager - Prestige Brand
Location: London England
Description: John Gibson Associates is at the momment seeking for General Manager - Prestige Brand right now, this job will be placed in England. For detail informations about this job opportunity kindly see the descriptions. Location: North West London Area
Salary: £100000 to £130000
Vacancy Reference: 1478
This vacancy is being handled by Andy Clark, telephone! number 0208 731 4533.
Job Description
We have a rare opportunity for an exceptional General Manager to work for this prestige brand dealer group. You will need to be an experienced General Manager with experience of working for a large PLC with a prestige/premier brand and managing a very large dealership.This dealership has 100+ staff and only the very best should apply. Employee Focus
Act as a role model at all times by demonstrating the core values (Passion , Communication , Fun , Integrity and Team), engaging, coaching and effectively mentoring the teams to drive performance .
Lead and motivate a senior management team, taking steps to create a professional and customer focussed environment.
Develop capability of line management, in order to meet KPIs and future succession requirements.
Ensure training needs are met efficiently and are in line with operational and block exemption requirements.
Establish and agree site managerial an! d departmental staff requirements.
Ensure company HR polic! ies are followed correctly .
Actively identify and address under-performance to maximise site performance .
Customer Focus
Take actions to sustain and enhance levels of customer satisfaction , service and retention through processes, facility
enhancements and training / development of staff.
Respond promptly to any customer complaints and ensure timely and correct resolution .
Initiate research into customer satisfaction and requirement for improvement.
Ensure marketing campaigns, advertising and promotional activities are implemented
Operational/Financial focus
Ensure that the site achieves profit margin with in its objectives/ annual budget.
To continually monitor the financial situation , examining all accounts, daily and weekly operating controls and dealer composite figures and franchise/industry KPI's, taking corrective measures and actions as deemed necessary .
Take steps to in crease market penetration , in order to achiev! e budget.
Regular liaison with Manufacturer to discuss franchise performance
Requirements
Skills and Experience
P e o p le management particularly in terms of achievement through teams. Leadership style should be highly visible and hands on . Motor industry experience , along with experience in a senior position with established track record in profit delivery , cost control, stock and people management. Experience o f Sales and A fter Sales functions. Enthusiasm to deliver the franchise experience and continuously improve product knowledge of yourself and others. Desire to achieve the highest standard of personalised customer care commensurate with Brand. Flexible approach to work and adaptable to thrive in a changing environment. IT literate .
Additional Information
If you have the relevant experience please forward your details to Andy Clark at borehamwood@jgauk.com
For further details on this role and other jobs in th! e motor trade in the North West London Area, please contact Andy Clark ! on 0208 731 4533 or e-mail ac@jgauk.com
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to John Gibson Associates.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Mon, 03 Jun 2013 03:29:00 GMT