Graduate Internet Systems Engineer
Location: England
Description: targetjobs.co.uk is at the momment seeking for Graduate Internet Systems Engineer right now, this job will be placed in England. More complete informations about this job opportunity kindly read the description below. Job Description :
A fantastic opportunity for a graduate Internet Systems Engineer to work in an enterprise-scale ISP environment (Cisco / Linux) and develop broad and deep technical networking skills.
RM Education is a leading provider of ICT solutions to schools and is Britain 's Top IT Employer 2012. Based at the Oxfordshire HQ and working within our Internet & Hosting Group, you'll provide support to over 4000 schools and educational establishments. You will be helping customers with their broadband connectivity, Internet security, email systems, webhosting and other RM cloud-based products and services. (20 data centres, 8000 network devices, 4000 servers, 800,000 email inboxes, 15TB of data backed up weekly etc).
Alongside technical support for customers, you will proactively identify and document first time fixes, implement challenging customer driven changes and jointly troubleshoot and share knowledge with our engineering team in RM India (occasional foreign travel may also be required). You will work with many varied technologies including Cisco, Windows and Linux, specialist backup, and web filtering solutions as well as bespoke RM products and services hosted in our fully virtualised cloud infrastructure.
This represents an exceptional opportunity for a graduate to progress in a vibrant, exciting environment where you will have the space to make a real difference.
We offer on-the-job training with our experienced team of qualified Internet Systems engineers, formal certificated training with our registered training partners and a wealth of internal courses such as project management and presentation skills.
Why you should consider this role:
Develop and utilise a broad array of Microsoft, Linux, Cisco technologies, ensuring continual learning in an enterprise level environment.
Excellent career development, training and progression opportunities across RM, particularly into more advanced systems engineering teams in our support or development teams
Educational ICT is a rewarding market sector, which means that RM combines a culture of commercial dynamism and innovation with the core values of improving life chances for millions of young people.
Requirements :
A 2:1 preferably in a technical degree and a minimum of 260 UCAS points.
A practical and demonstrable technical knowledge in one or more of the following: Cisco routers, TCP/IP, and Web technologies (SharePoint, hosting, email).
Experience of using at least two of the following technologies; DNS, Internet connectivity (ISDN/ADSL, Leased Lines, etc), Linux, web caching, proxies, SNMP and POP3/SMTP.
Good problem solving abilities and attention to detail.
Responsibilities :
Resolve support requests from customers by phone, email and online
Troubleshooting network issues with network managers and 3 rd party telecoms companies to resolve issues
Perform proactive connectivity monitoring and work with schools to improve reliability and performance
Suggest technical and process enhancements to improve the first-time fix rate and share knowledge across the team
Deliver customer education through documentation, direct interaction and pre-planned training
Implement customer requested technical change including requirements gathering, deployment and final sign-off.
You will be working with:
WAN connectivity including high bandwidth broadband, ADSL/Leased line.
Gateway devices such as Cisco routers and switches
Firewalls, proxy servers and other network devices
Mail routing, SMTP, POP3
Internet products such as:-
SharePoint-based learning platform
Web site hosting (Linux and Windows)
Content filtering
Web conferencing
Please reference TARGETjobs when applying
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to targetjobs.co.uk.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Mon, 09 Jul 2012 22:01:10 GMT