Position: Housekeeper
Company: Hiatus
Job Summary: Hiatus Hospitality is seeking a diligent and reliable Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining cleanliness and orderliness in our serviced accommodation apartments. Your attention to detail, organization skills, and commitment to providing a comfortable and welcoming environment for our guests will be crucial for success in this role.
Roles and Responsibilities:
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Cleaning and Maintenance:Thoroughly clean and sanitize apartments according to established standards, including bedrooms, bathrooms, kitchens, living areas, and common areas.
Change bed linens and towels, ensuring they are fresh and presentable.
Perform regular cleaning tasks, such as dusting, vacuuming, mopping, and polishing.
Ensure all surfaces, fixtures, appliances, and amenities are properly cleaned and maintained.
Restock supplies, such as toiletries, cleaning products, and linens, as needed.
Quality Control:Conduct regular inspections of apartments to ensure cleanliness, functionality, and adherence to Hiatus' quality standards.
Identify and report any maintenance or repair issues to the appropriate department or supervisor.
Ensure all equipment and cleaning materials are used safely and stored appropriately.
Guest Service and Communication:Provide excellent customer service to guests, addressing their needs and requests promptly and courteously.
Communicate effectively with the management team and other staff members to ensure efficient operations.
Report any guest feedback, complaints, or special requests to the appropriate personnel.
Teamwork and Collaboration:Collaborate with other housekeeping staff to ensure timely completion of tasks and maintain a high standard of cleanliness throughout the property.
Assist in training new housekeeping team members, as required.
Foster a positive and cooperative work environment by promoting open communication and teamwork.
Hiatus' Values: At Hiatus Hospitality, we believe in delivering exceptional guest experiences through our commitment to the following values:
Excellence: We strive for excellence in everything we do, providing a consistently high level of service and maintaining impeccable cleanliness standards in our accommodations.
Attention to Detail: We pay meticulous attention to every detail to ensure our guests enjoy a comfortable and inviting stay. From cleanliness to presentation, we take pride in creating a welcoming environment.
Customer Focus: Our guests are at the heart of everything we do. We prioritize their needs, provide personalized service, and go the extra mile to exceed their expectations.
Teamwork: We foster a collaborative and supportive work environment, where teamwork and cooperation are valued. We believe that working together as a team leads to better outcomes and a positive workplace culture.
Professionalism: We conduct ourselves with the utmost professionalism, demonstrating reliability, integrity, and respect in all interactions with guests, colleagues, and stakeholders.
Continuous Improvement: We embrace a culture of continuous improvement, constantly seeking ways to enhance our services, processes, and skills to deliver an exceptional guest experience.
If you are a dedicated and detail-oriented individual who values cleanliness and customer satisfaction, and if you resonate with Hiatus' values, we invite you to join our team as a Housekeeper and contribute to creating memorable stays for our guests.
Job Type: Part-time
Part-time hours: 20 per week
Salary: £11.00-£12.00 per hour
Schedule:
- Monday to Friday
- No weekends
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: In person
Expected start date: 24/07/2023
