About us:
ThriveDX Enterprise, the world’s premier EdTech provider, champions digital transformation training as a means of empowering organizations and their communities to thrive in the age of digital disruption. Bringing proven cyber training techniques and the experience and knowledge of world-class educators and industry experts, TDX combines traditional and modern learning methods, leading-edge research, and practical experience to close the digital skills gap and future-proof the modern workforce.
Working hours:
Evening shifts - To support the US timezone’s operation
About the job:
We are hiring Sales professionals who are highly organized and effective to drive the future generation of digital technology professionals. If you are an experienced, motivated, and dynamic Admissions Advisor seeking a work environment that feels like family, this is the ideal opportunity for you!
Responsibilities:
- Gain a comprehensive understanding of ThriveDX's educational service model to effectively communicate with potential students and identify their needs.
- Provide accurate and relevant information in response to inquiries and address any additional questions.
- Develop strong relationships with the Admissions team and leadership to streamline communication for new student acquisition processes.
- Conduct thorough phone screens with potential students to assess their suitability and fit for the program.
- Share program details and career opportunities with potential students to generate interest and excitement.
- Assist in building brand awareness for ThriveDX.
- Make outbound calls to follow up on web inquiries and warm leads, providing additional information about ThriveDX.
- Demonstrate high motivation and determination to achieve target-driven goals.
- Display resilience and the ability to handle rejection.
- Stay self-motivated to achieve individual and team Key Performance Indicators (KPIs).
- Take ownership of new and diverse tasks to accomplish organizational goals.
- Shift schedules may vary depending on business needs.
- Workdays may include weekends and will vary on a weekly basis.
Requirements:
- 3+ years of experience in a Call Center environment or as an Admissions Advisor in higher education (Preferred)
- 1+ year of experience in the Education or a related field (Preferred)
- Proven ability to establish and nurture relationships with warm leads through phone interactions
- Strong phone presence and the ability to create impactful connections telephonically
- Willingness to thrive in a fast-growing, high-tech company
- Effective management of complex initiatives in diverse environments and cultures
- Excellent multitasking skills to prioritize competing deadlines and projects
- Highly motivated and driven to achieve target-driven goals
- Exceptional written and verbal communication skills in English
- Preferred behavioral traits include adaptability, resilience, resourcefulness, enthusiasm, and meticulousness
Work Environment
Work environment is home office-based
Contract
This is a Permanent, Full-time position (40h per week), on an Independent Contractor status
Please Include in your Resume:
- Salary expectations
- Metrics/ Key Performance Indicators in prior roles
- Ranking within past organizations
- References
